5 key reasons to modernize government field services with Apple

There are many sectors in the world of work that could benefit from a bit of workplace modernization. But right now, there’s perhaps no place more in need of new technology than our state and local governments. From the air we breathe to the food we eat to the roads and bridges we use, we trust the government to safeguard many important things. Inspections and compliance enforcement help them keep us safe. And all of these things happen in the field, where employees could certainly do their jobs more efficiently if they had better technology tools.

The issue is that right now, paper-based processes tend to prevent government employees from viewing, capturing, and submitting information efficiently when they’re in the field. This can lead to all sorts of logistical issues including work delays, duplicated efforts, frustrated citizens, and added costs. For government administrators who rely on a productive, efficient workforce, it’s important to find ways that modern technology can make a difference.

At Apple®, that’s always been a core focus.

Here’s a closer look at five ways government organizations can benefit from using Apple solutions to modernize their approach to field services.

Increasing employee productivity

iPad® and iPhone® and apps help employees remain productive wherever their work takes them. Microsoft Office is available on iOS and takes advantage of features like Multitasking and integrates with Apple Pencil®. Employees can use iPad and Apple Pencil to capture notes, record inspection data, and create documents.

Simplifying deployment and management

Apple Business Manager allows you to deploy devices and apps and create Managed Apple IDs for every employee in one place. Apple devices support a modern deployment and management model, with streamlined wireless setup using mobile device management (MDM). This lets IT save time and resources while getting staff up and running in minutes.

Improving connectivity for everyone

5G brings a new level of performance for downloads and uploads, higher-quality video streaming, more responsive collaboration, and real-time interactivity – many of the things government employees depend on every day to do their work. The iPhone 12 and iPhone 13 product lines and the iPad Pro® support a huge range of 5G bands, including ultra-wideband 5G, so government agencies can enable 5G in more places.

Enabling professional services and training

With Apple Professional Services, users have access to online, self-paced training, allowing them to learn all new technologies at their own speed. This helps everyone hone their technology skills on the job, and it reduces the burden on in-house staff to handle training and troubleshooting responsibilities themselves.

Driving greater durability and reliability

Working in the field can be demanding – especially when you’re taking on physically challenging conditions such as extreme weather. But fortunately, Apple devices are durable and reliable, and Apple’s ecosystem of partners offer a variety of accessories that help protect devices in the most challenging environments.

And of course, one of those partners is us. At Zones, we work tirelessly to help organizations like yours to experience the power and innovation of Apple. Whether it’s desktops, notebooks, iPhone, iPad, or any other devices, we believe Apple technology has the chance to revolutionize work as you know it, empowering everyone in your organization to achieve incredible performance and capability with the world's most advanced OS. To explore this opportunity further, just reach out. A Zones Account Manager would love to hear from you.

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