When Avaya Inc., the well-known unified communications provider, announced recently that it’s filing for Chapter 11 bankruptcy protection for the second time, it set off a shockwave of activity in the business world. For one thing, the company’s plan involves slashing $2.6 billion of debt from its balance sheet, which means a significant shakeup in the tech sector financially. But also, as Avaya starts to lose business, there’s the all-important question of where their customers will turn next.
According to Network World, it’s actually one of Zones’ top strategic partners that’s moved to the front of the line – Cisco has been moving quickly to infiltrate Avaya customer doubts and land a bevy of new business. With clients today looking for a provider they can trust with their unified communications and customer care needs, Cisco is positioning itself as a viable alternative.
It’s easy to see what makes Cisco such a good fit. This is a common trend in business – when one vendor begins to look risky, you make moves to reconsolidate your spending and invest in a highly trusted vendor in a controlled manner. This strategy for risk mitigation makes it easy to move forward with confidence. And Cisco, with its long track record of reliably delivering networking, cloud, and security solutions, is as trustworthy as they come.
For those looking for a new provider for their unified communications needs, Cisco recommends asking yourself a few key questions to guide your process:
- Do you need continued support for your existing hardware?
- Are you concerned about rising maintenance costs?
- Do you have a roadmap for future innovation for your IT infrastructure?
- Do you have a vision for transforming customer care?
As you prepare to adapt your business for a remote and hybrid work world, Cisco has the right technology to meet your needs. With Cisco Umbrella, you’ll have the tools to simplify, streamline, and scale your IT – and with Duo, you’ll have a security portfolio that includes multi-factor authentication (MFA), single sign-on (SSO), remote access, and access control solutions. As you look to get ahead in the modern business world, Cisco has everything you need.
And at Zones, we are a Cisco Gold Certified Partner. That means we’ve achieved the highest possible level of partnership with Cisco, and we know better than anyone how you can leverage Cisco solutions to get results for your business.
To find out for yourself, just reach out. A Zones Account Manager would love to hear from you.