4 ways Device as a Service can improve the employee experience

But there’s another, often overlooked argument for modernizing that’s equally persuasive – it also makes your people happier!

According to CIO, the IT department has the ability to dramatically reshape the employee experience simply by acquiring and implementing new technology. Chris Drumgoole, chief information officer at GE, sees this as one of the office’s most vital roles.

“So many companies emphasize customer experience and work toward making that part of their experience strategy – treating employees like end users,” Drumgoole said. “But we think about it differently. We think about the employee as a consumer of technology as part of their job and their working world.”

Consider this: Per Glassdoor Economic Research, companies with a great employee experience outperform the average business in the S&P Index by 122%. So if you see an opportunity to increase employee satisfaction by giving them better workplace devices, shouldn’t you seize upon that?

At Zones, we have a great way to do that. We have a Device as a Service (DaaS) offering that makes it easy for companies like yours to procure a wide range of devices for their employees, from smartphones to PCs to workstations. You can get all the devices you need on a subscription basis, and we’ll see to it that you constantly have access to the latest available models.

When you adopt this approach, your business can unlock a host of benefits. Here’s a breakdown of four of them:

• Flexible IT budgeting: With DaaS, you’re able to move your company’s device costs from the capital expenditures column (CapEx) to operating expenditures (OpEx). This will make it easier for you to make changes to your budget down the road.
• Simplifying your approach: With DaaS, you no longer have to worry about buying many different devices from many different vendors – you can consolidate and get everything from one source, which will make for a simplified way of doing business.
• A better customer experience: When you consolidate employee devices, customer care becomes a simpler process, and that makes every transaction smoother and more convenient. Customers will take notice.
• A predictable future: Technology can be a volatile business. But with DaaS, you don’t have to worry about fluctuations in your device needs – regardless of the changing landscape, you’ll always get the technology your people need for a fixed monthly subscription fee.

All of the above benefits should have a tangible effect on the happiness of the workforce. If the budget is streamlined, customers are satisfied, and your IT future is bright, people can show up to work each day confident that everything will go smoothly. This will translate directly to a more successful business.

And when it comes to DaaS, there’s no one better positioned to deliver the service you need than Zones. We have a number of industry-leading partnerships with leading device manufacturers like Microsoft, Apple, HP, Dell, and Lenovo, which means we’ll be able to secure whatever devices your people need. On top of that, we can provide the service you need to use those devices optimally. Whether you need help with configuration, deployment, asset disposition, or anything else, we’ll make sure you’re always in capable hands.

We’re capable of great things when it comes to Workplace Modernization. Explore our website, and you’ll find out all about them.